Program Info

Admission Requirements

Applicants must have a Grade 12 diploma or equivalent, or qualify under Mature Student Status. Courses are open to individuals who demonstrate a strong command of the English language and the ability to follow instructions. Applicants whose first language is not English must submit proof of English proficiency.

An admissions interview and entrance essay will be required to assess whether the applicant has the interest, motivation, and foundational skills necessary to succeed in this program.

Co-op Work Experience

In addition to completing academic coursework, students must successfully finish 960 hours of co-op work experience to earn their diploma. Co-op placements may be available throughout Ontario.

Career Opportunities

This program equips students with a broad range of business knowledge and transferable skills across multiple disciplines, resulting in a versatile and highly employable graduate.

Graduates are prepared for various entry-level administrative and management trainee roles in diverse employment environments. Career opportunities may be found in accounting and finance, marketing, production, operations, human resources, and general administration for individuals who demonstrate the appropriate combination of business skills, aptitude, motivation, and personal capability.

Duties and Responsibilities

Professionals working in Business Administration perform a wide variety of administrative and operational support tasks related to daily business functions. Specific responsibilities depend on education and experience but may include:

Managing, directing, and coordinating daily business activities

Implementing effective work processes, schedules, and procedures

Conducting research and gathering business information

Preparing progress reports, analyses, and business documentation

Assigning, supervising, and reviewing the work of clerks and administrative staff

Managing and integrating database information for staff and client use

Communicating information via telephone, email, and written correspondence

Training staff on job responsibilities and organizational policies

Operating and troubleshooting office technologies

Supervising and evaluating administrative department personnel

Providing legally required information related to business transactions

Personal Attributes Required

To succeed in a Business Administration career, individuals should be able to:

Learn and adapt to new skills and knowledge

Make sound decisions and exercise good judgment

Build professional relationships to achieve organizational goals

Manage time, workload, and stress effectively

Work collaboratively as part of a team

Understand organizational dynamics and workplace politics

Provide leadership while remaining objective

Demonstrate self-motivation, confidence, creativity, and energy

Communicate effectively using strong interpersonal skills

Practice active listening and tact

Communicate clearly both verbally and in writing with diverse audiences

Apply creative and analytical problem-solving techniques

* Not all programs are available at every location.

Program Objective

The Business Administration Diploma is designed to prepare students for the demands of today’s fast-paced and evolving business environment. Its goal is to expose learners to a broad spectrum of business knowledge, management concepts, administrative skills, and practical tools that support success in business-related careers. Courses emphasize professional competencies sought by employers, including e-commerce, business communication, office procedures, project management, and employment success strategies.

The program provides students with:

• A strong foundation in core business principles, including computer applications, marketing, accounting, and business law

• Exposure to essential aspects of business management and administration

• In-demand professional skills such as teamwork, communication, customer service, leadership, research, and problem solving

• A solid understanding of business practices and the ability to apply knowledge to current social and economic conditions

• Proficiency in Microsoft Office applications and accounting fundamentals

This program is designed to prepare graduates for entry-level support roles and management trainee positions, while also providing pathways to advancement into management careers with the appropriate combination of experience, skill development, and personal attributes.

Core Courses

Upon successful completion of the program, participants will demonstrate the following core competencies:

Keyboarding

• Minimum typing speed of 25 words per minute (WPM)

Office Skills

• Personal Computer Fundamentals

• Basic Bookkeeping Levels 1 and 2

• Internet Fundamentals

• Office Procedures Levels 1 and 2

• Basic proficiency in Microsoft Outlook

Operating Systems

• Basic proficiency in a Windows operating system

Word Processing

• Intermediate proficiency in Microsoft Word

Spreadsheets

• Intermediate proficiency in Microsoft Excel

Accounting

• Sage 50 Premium Accounting

Business Skills

• Business Essentials

• Marketing and Sales

• Customer Service

• Grammar Essentials for Business Writing

• Business Correspondence Levels 1 and 2

• Business Math

• Business Financial Management

• Human Resource Management

• Business Law and Ethics

Employability Skills

• Employment Success Strategies

• Thought Patterns for a Successful Career

Business Presentations

• Basic proficiency in Microsoft PowerPoint

Data Management

• Basic proficiency in Microsoft Access

Advanced Business Skills

• Project Management Fundamentals Level 1

• Business Economics

• Business in the Digital Age

• Business Administration Integrative Project

Employability Skills

• Job Search and Resume Writing

• Strategies for Career Success